Corporate Responsibility
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Accessibility

We embrace a set of Universal Design Principles to make all of our technology accessible to the broadest possible range of users.

Accessibility
Verizon SureResponse: a mobile personal emergency response system for seniors.

Launching the Next Generation of Accessible Products

Making it easier for everyone to see, hear, use and personalize their communication and devices is at the heart of our commitment to accessibility. Products include:

  • A personal emergency-response system
  • A first-run, video-described FiOS movie service launched in 2013
  • A text-to-911 service, currently in pilot testing
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Technology Accessible to Everyone

Among our suite of services and device features for seniors and people with disabilities:

  • Two national service centers devoted to people with disabilities
  • Video relay, text-only messaging plans and big-button phones
  • Messaging and chat-without-talking smartphone applications
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Products Tailored to Special Needs

We offer a host of solutions to make a positive impact on the lives of customers with disabilities, senior citizens, and children.

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Text-Only Messaging Plans
These plans are specially designed for those who do not use voice minutes to communicate. Nationwide Messaging plans include unlimited text, picture, video messaging and more.
Big-Button Phones for the Visually Impaired
For customers who need larger fonts or a larger keypad, Verizon Wireless offers the Samsung Gusto 2, which has voice commands and prominent dedicated keys.
Video Relay Service via Tablets and Smartphones
The deaf, hard of hearing or speech disabled can place or receive Video Relay Service (VRS) calls via a special app on PCs as well as Android and Apple iPads and smartphones.

Reaffirming our Commitment to Accessibility

Our work to increase the accessibility of our offerings never stops. We reaffirm our commitment to provide products and services that are safe, reliable and accessible.

More Solutions
We will ship more devices that feature voice recognition capabilities and launch video-described movies as part of our growing video-on-demand library.
More Awareness
We will increase outreach efforts to demonstrate how our technology can be applied to solve problems for people with health issues and the disabled.
More Partnerships
We will seek opportunities with organizations to help address key health concerns. And we will continue to work with them in developing our products and services.
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