Corporate Responsibility
 
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Privacy in 2011

Protecting the privacy of customer information is part of each Verizon employee’s responsibility, and we have reliable safeguards in place to shield customer information from unauthorized access, use or disclosure.

Privacy is an essential element in the processes we use to create innovative products and services.  We recognize that individual customers have different privacy preferences and make different choices about the types of information they are willing to share. We are transparent in describing to our customers how their information will be used and we give customers the opportunity to choose whether certain information uses and sharing is acceptable to them.  We understand that consumers will use the full capabilities of our communications networks and the vast opportunities our products and services provide only if they trust that their information will remain private. Protecting the privacy of customer information is part of each Verizon employee’s responsibility, and we have reliable safeguards in place to shield customer information from unauthorized access, use or disclosure.

As Verizon develops new products and services, deploys new technologies and develops new uses of information, we review and update our privacy policy to reflect these changes.  In addition, from time to time we make organizational, stylistic and grammatical changes to present our practices in a way that makes our policy easy to read.

In September 2011 we introduced an updated privacy policy that provides notice about new information collection and use practices and explains to customers their choices about these uses.  In addition, we changed the structure of the policy to provide greater clarity and ease of navigation and additional choice options.  The full policy can be found at verizon.com/privacy .

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