We’re exploring every avenue to minimize the environmental impact of our operations.
Our global network includes more than 46,232 cell sites, 21,866 facilities and a fleet of 35,837 vehicles. In 2012, we established five new environmental goals to minimize the impact of our operations.
|Reduce carbon intensity by 50% by 2020 (2009 baseline).||
10.1% reduction in 2012;
37.48% reduction since 2009.
|Expand the Green Team to 15,000 members by 2014.||10,100 members at year-end 2012.|
|Collect more than 2 million pounds of e-waste through recycling events by 2015 (2010 baseline).||1.1 million pounds of e-waste collected since 2010.|
|Receive ENERGY STAR certification on 90% of eligible retail stores by 2013.||
Certification awarded to 116 retail stores (100% of eligible stores) at year-end 2012.
|Earn LEED* status for 100 retail stores by 2012.||
131 retail stores had earned LEED status by YE 2012; 71 stores were certified in 2012.
|Increase our device recycling rate to 33% by 2015**||New for 2013.|
|Modify Verizon Wireless-branded accessory packaging to only use paper content that is recycled or comes from responsible sources^ by 2013.||New for 2013.|
|Devote 40% of our supplier spending to firms that measure and set targets to reduce carbon emissions by 2015.||New for 2013|
|Expand carbon reporting to include a major Scope 3 category: business travel.||New for 2013|
|Implement 10MW of green energy by 2014.||New for 2013|
* The Leadership in Energy and Environmental Design (LEED) program of the U.S. Green Building Council. LEED certification indicates a building was designed and built to ensure energy savings, water efficiency, and CO2 emissions reduction among other quality measures.
Verizon has reported on its energy usage and efficiency for more than a decade. To gauge our energy performance, we developed a methodology that shows “carbon intensity” — the carbon emissions that result from moving data across our networks. This way, we can assess how we are becoming more energy efficient even as our business expands. Our long-term goal: reduce our carbon intensity by 50 percent over our 2009 baseline by 2020.
|Terabyte throughput||67.87 million||78.65 million||88.59 million||102.27 million||50.68%|
|Electricity (kWh)||10.27 billion||10.24 billion||10.00 billion||10.47 billion||1.90%|
|CO2 (metric tons)||6.20 million||6.06 million||5.64 million||5.86 million||(5.56%)|
|CO2 (Metric Tons)||% of Total Emissions||CO2 (Metric Tons)||% of Total Emissions||CO2 (Metric Tons)||% of Total Emissions|
|Total Scope 1 & 2||5,642,686||5,855,570||3.8%|
|Scope 3 – business travel||n/a||54,172|
We implemented a variety of solutions to reduce the carbon emissions of our more than 35,000-vehicle fleet during the past five years — adopting hybrid and alternative-fuel technologies, reducing idling, and establishing telematics-based operations. In 2012, we saved 207,653 gallons of fuel from reduced idling time.
Alternative-fuel vehicles currently make up 6.2 percent of our fleet. Our long-standing objective had been to reach 15 percent by 2015; however, the market for alternative fuel vehicles has not developed as fast as we anticipated. Vans are a staple of our fleet and alternative fuel choices are extremely limited.
We decided to reset our goal. We will now focus on taking greater advantage of fuel-saving technologies in conventional vehicles and by finding and adopting new fuel-saving practices.
Despite market conditions, we are pressing ahead to find more efficient, eco-friendly solutions for our fleet. Most recently, we have collaborated with VIA Motors to develop an extended-range electric cargo van that VIA expects to deliver 100 mpg with near-zero fuel emissions. Per vehicle, that works out to saving 750 gallons of fuel and reducing CO2 emissions by 2.4 metric tons annually. We are currently testing two of these vehicles.
|Total Green Vehicles||1,902||2,569||2,238|
We began using telematics in our fleet in 2010. In 2013, we will implement a NetworkFleet telematics solution for our entire fleet which runs on the Verizon Wireless network. The solution provides location-based services and the ability to remotely monitor engine performance and condition. One of the more dramatic outcomes of this system: more efficient routing means vehicles spend less time idling.
As part of the U.S. Department of Energy’s DOE’s “Workplace Charging Challenge” we have pledged to double the number of charging stations available for our employees to charge their personal vehicles by 2014.
To conserve fuel and cut down on carbon emissions in its New York City operations, Verizon deployed 25 Mobile Garages. Up to 10 technicians can now be dispatched to work locations in the city via a bus. Two of the buses run on compressed natural gas, and each bus replaces 10 lighter vehicles. We hope to expand this program. (See video)
We are focused on finding, designing and implementing new processes that will reduce our environmental impact and deliver a competitive advantage in the marketplace.
In 2009, we were the first telecom company to set efficiency standards for network equipment purchased from our suppliers. We changed the game again in 2012, establishing a strategy for reducing the carbon emissions in our supply chain.
Last year, we sent an extensive survey to 229 suppliers, 200 of whom provided data on what we believe are the most pressing areas of sustainability in our supply chain: CO2 emissions, solid waste management, water usage, packaging and the performance of sub-contractors.
This landmark data was used to establish several key goals:
Verizon Wireless launched several groundbreaking energy projects in 2012 to find new ways of extending its wireless network to customers living in remote areas.
There are 26 Verizon cell sites operating in the United States that are partially powered by renewable energy sources like solar panels and wind. We are currently testing a new hybrid wind/solar technology as a way to improve cell coverage.
In a similar effort, Verizon Wireless partnered with the National Renewable Energy Laboratory to test whether combinations of solar, wind, battery and generator systems can be efficiently deployed at remote cell sites.
Big changes are under way in Verizon Wireless to make the packaging for chargers, batteries, headsets and other cell phone accessories more environmentally friendly. The packaging dimensions for these products are being reduced significantly — more than 50 percent in some instances — to save on materials and reduce distribution and fuel costs associated with each product. For instance, reducing the volume dimensions of a wall charger package by just 16 percent boosted the units per load from 14,976 to 39,936 — a 267 percent increase in efficiency.
Beginning in 2013, new packaging for Verizon Wireless branded accessories will consist of materials recycled from post-consumer waste or certified from a responsible source (e.g., Forest Stewardship Council or Sustainable Forestry Initiative). By the end of 2013, the printing process will only use vegetable- or soy-based inks with less than 10 percent volatile organic compounds.
Verizon’s HopeLine program recycles and refurbishes no-longer used cell phones and accessories to help survivors and victims of domestic violence. The used gear is collected either by mail via our website, at our retail stores or through community rallies. (Learn more about Verizon’s Domestic Violence Prevention effort.)
|Phones collected||1,1 million||1.04 million||1.04 million|
|Phones donated to shelters||25,000||29,000||28,000|
|Cash donated from HopeLine||$2.18 million||$4.2 million||$3.77 million|
Note: The reason for the variance between refurbished and recycled is because near the end of 2011 VZ switched vendors (noted in 2011 report). The previous vendor scanned and counted only phones that were refurbished. Our new vendor scans every device and tracks both recycled and refurbished phones.
In 2012, Verizon Wireless’s Device Recycling Rate — the number of devices collected for recycling or repurposing per the total number of devices sold/upgraded — was 28 percent. Our long-term goal is to boost that percentage to 33 percent by 2015.
Our device recycling program allows customers to trade-in phones, tablets, and other wireless devices — regardless of when or where they were purchased — at our stores or online for a Verizon Wireless gift card that they can use toward a purchase or to pay their bill. Customers can also donate any of the proceeds to HopeLine and help victims of domestic violence. In 2012, the first year of the trade-in program, nearly 2 million mobile devices were collected.
Our line-up of phones includes four phones with green features: Samsung’s Intensity III, LG’s Cosmos Touch and Extravert, and the Motorola Citrus.
Verizon Wireless also participates in Call2Recycle to help ensure that spent rechargeable batteries do not end up in landfills and the solid waste stream.
Verizon joined a number of video service providers and device manufacturers in a wide-ranging agreement to meet aggressive energy efficiency requirements for set-top boxes. The Set-Top Box Energy Conservation agreement calls for participating companies to ensure that at least 90 percent of all new set-top boxes purchased and deployed after Jan. 1, 2014, will meet rigorous Energy Star 3.0 efficiency levels. The agreement is expected to save $1.5 billion in annual electricity costs across the industry.
We are leveraging our network of employees and customers to join us in reducing energy use and serve as responsible stewards of the environment.
In 2012, we established a “Mobility at Work” pilot program to provide employees wider flexibility in where they work. Launched at three locations (2 domestic and 1 international), the program enables employees to work at different locations as the needs of the business require — at multiple Verizon locations, at a customer’s site, on the go, or from home.
As part of the pilot, Verizon established flexible work spaces (Verizon Mobility Centers) with landing spaces, “reservable” spaces, and flexible meeting spaces. Additional Mobility at Work sites will be added in 2013.
Verizon employees take great pride in being good stewards of the environment. That is why the company supports the individual actions of employees at the grassroots to recycle, reuse and find novel ways to be more efficient.
|Paper and Cardboard||25,400||35,600||22,219|
|Lead Acid Batteries||n/a||n/a||2,456|
The Verizon Foundation is accelerating the introduction of our energy-saving technologies to new communities. It will identify a number of schools, medical clinics and senior living facilities to participate in its energy program. Through cash grants and technology-based solutions, these institutions will have the tools to modify their energy consumption and reduce carbon emissions.